PAYMENT
We work on a NO FIX NO FEE basis, if you have a nochex or paypal online payment system then you do not have to pay anything in advance until we have fixed the DS Lite.
At which time we would ask for payment for the repair and return postage. If we are unable to repair it - we only ask for the return postage fee .

CHEQUES
Sorry due to recent problems, we can't take cheques as the bank account was part of another company and they have gone out of business, we hope to sort this out very soon

DON'T SEND THE REPAIR FEE
Only Send the return postage with the DS Lite,  DO not send the repair fee, this way if the DS Lite is not worth repair, or you don't want to accept our free quote we will return it
using the postage supplied, if the fee is to be paid we will contact you and sort this via Paypal or other means

PACKAGING IT UP
When you send the DS Lite please ensure that it is well wrapped in bubble wrap or preferably in its original BOX with some documentation inside (remember your DS Lite looks just like all the others we have!).
Please do not simply post it in a jiffy bag otherwise it WILL get destroyed in the post.

Please send the DS Lite  to:-

Console-Repairs,
11 Westbourne Arcade,
Westbourne,
Bournemouth,
Dorset.
BH4 9AY

PLEASE LET US KNOW YOU HAVE SENT IT
Please email us to let us know you have sent the DS Lite to us with the recorded or special delivery number, this way we can email you back when it arrives
If you have not had a return email within 5-7 days please email us and we will double check our end for you - sales@xboxbreakers.co.uk

HOW LONG WILL IT TAKE
Repairs are often done SAME DAY - however depending upon workload here, and level of destruction upon the motherboard. Please allow 5 working days for processing whilst it is here.
Warning !! parts from Japan and china can takes weeks, although we try to maintain a good stock level, shortages happen

HOW WE KEEP YOU INFORMED
In order for us to keep you informed of when your repair arrives, repair results and tracking codes for postage etc and so we can track and trace your repair could you place the order through our online shop below by clicking the ADD TO CART button. (regardless of eventual method of payment - choose cheque if not paying up front!)

EBAY PURCHASERS
If you are an ebay user and you have purchased a repair via ebay, to make our lives a little easier on the tracking side, could you put a note with the order online with your eBay user name, Cheers.

We pride ourselves on our friendly approach to the business and hope our efforts met your approval, If you have any suggestions please let us know

I hope this answers your questions - if you have any more feel free to contact me anytime by phone/email etc.